Your Questions, Answered
-
Wellness and primary care services
Comprehensive lab testing
Functional lab testing
X-rays, CT or MRI (ordered locally)
Medication refills (please note we do not refill controlled substances)
Referrals to specialists
Sport physicals K-12 (cash only)
Illnesses
Urinary tract infections (UTIs)
STI testing and treatment
Fatigue
Thyroid concerns
Cold and flu symptoms
Sore throat and strep throat
Sinus infections
Ear infections and pain
Cough, wheeze and bronchitis
Asthma
Seasonal allergies
Pink eye (conjunctivitis)
Injuries & Minor Trauma
Sprains and strains
Minor fractures
Minor cuts and wounds
Minor burns
Back pain and muscle pain
Mental Health
Depression and anxiety
ADHD
Referral to a therapist
Skin Conditions and allergies
Rashes and poison oak
Allergic reactions (non-life-threatening)
Insect bites and stings
Hives
Eczema and dermatitis
Digestive Issues
GERD (heartburn)
Chronic abdominal pain
-
Life-Threatening Symptoms Please call 911 or go to the nearest emergency room immediately
Chest pain, pressure, or tightness (heart attack)
Trouble breathing or severe shortness of breath
Sudden weakness, numbness, or difficulty speaking (stroke)
Loss of consciousness
Seizures
Severe Injuries
Major trauma or car accident injuries
Heavy or uncontrolled bleeding
Deep wounds
Severe burns
Head injury (confusion, vomiting, or loss of consciousness)
Serious Medical Conditions
Abdominal pain
Dehydration
High fever or serious illness in infants
Severe allergic reactions (swelling of face or throat, difficulty breathing)
Signs of sepsis (high fever, rapid heart rate, confusion)
Mental Health Emergencies
Suicidal thoughts or behaviors
Threats of harm to self or others
-
We are not designated as a PCP office however we are happy to provide the same services if you do not have one, or on the waitlist. This is covered by insurance!
-
UnitedHealthcare
Optum
First Choice
Cigna
Moda
Regence BCBS
Tricare/TriWest
Providence (pending)
Aetna (pending)
Oregon Health Plan (pending)
Trillum (pending)
HealthNet (pending)
Atrio (pending)
Medicare (pending)
Multiplan (pending)
-
No insurance or not in network? We can do cash pay and/or superbill for reimbursement.
-
A superbill is a detailed, itemized receipt to submit for reimbursement from the insurance company.
Most insurance companies have the form available on their website or app.
We provide an invoice containing information such as date of service, diagnosis codes (ICD-10), procedure codes (CPT), and charges, allowing the insurer to process the claim.
Example:
Clinic Fee
$150 (plus any testing if needed) is paid by the patient at the time of service.
Reimbursement Amount
80% of the "allowed amount" ($140), which equals $112. This is what your insurance will pay back to you.
Final Net Cost to Patient
The initial payment ($150) minus the insurance reimbursement ($112), for a net cost to the patient of $38 in this example.
Don't forget, you may still need to meet your deductible.
Contact your insurance company for an estimate if you are unsure.
We have no control over what your insurance company will reimburse you.